EXCHANGE AND RETURN OF GOODS

We highly value your comfort and health, therefore the products of all Israeli companies on our website are supplied directly from the manufacturers and their official representatives. Our customers always come back, trusting the original quality of care cosmetics, fresh expiration dates and convenient terms of payment and delivery.

Modern norms of Ukrainian legislation regulate the exchange and return of perfumery and cosmetic products of good quality as follows:

Article 9 of the Law of Ukraine “On Protection of Consumer Rights” dated May 12, 1991 No. 1023-XII and Appendix No. 3 to According to the resolution of the Cabinet of Ministers of Ukraine “On the implementation of certain provisions of the Law of Ukraine “On the Protection of Consumer Rights” dated March 19, 1994 No. 172, goods of good quality that are not subject to exchange (return) include: perfumes and cosmetics, sanitary hygiene items, combs and massage brushes, products in aerosol packaging, tools for manicure, pedicure (scissors, nail files, etc.)

However, if upon receipt of the goods you find a manufacturing defect (for example, a damaged atomizer or a crack in a jar of cream), please contact us in any way convenient for you so that we can help as soon as possible.

WhatsApp: +38 (067) 467-30-91
Viber: +38 (067) 467-30-91
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Skype: idn cosmetics
E-mail: idn.cosmetics@gmail.com